Facilities & Service

Useful information from A to Z.

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The facilities & service. Our philosophy.

We look forward to helping you plan your stay. We have plenty of reliable recommendations and insider tips to share. We're also glad to take care of any bookings and phone calls required.

Whatever we can do for you, do not hesitate to ask in advance, or let us know when you arrive at the hotel.

Other services. The bullets.

Hotel bar

  • Enjoy select regional wines at the hotel bar to put the finishing touch on a lovely day spent in Cochem. We work together with the immediate local wineries for many years now. Of course we also offer non-alcoholic drinks!

For children and parents

  • Can you imagine anything more beautiful than showing your children the world? You are very welcome to stay at our hotel with your children. We provide high chairs, a crib or a stroller, and even offer a little playroom in the lobby.


  • We will gladly forward your flower order to our local florist.


  • Luggage can be stored for you in an extra room.

Check in / Check out

  • Check-in time is after 14:00 and check-out time is no later than 11:00.

Bike rental

  • The Moselle River is ideal for cycling. Rent a bike near the hotel and move around easily. We also offer free space for storing your equipment.


  • The daily breakfast buffet includes a glass of sparkling wine and is served from 8 to 12 o'clock in our traditional cafe with its wooden ceiling beams.


  • Your Dogs are welcome in our hotel.


  • Free umbrellas are availble at the reception desk.


  • We accept Mastercard, Visa and Cash Cards.


  • Current newspapers are available in our breakfast cafe.


  • Near the hotel, a free parking lot is available, and private garages can also be reserved.


  • In all public areas and in all rooms free WiFi access is availble.


  • The sockets in your rooms have a voltage of 220 V. Different adapters and converters are available.

Wake up call

  • You have to get up early? Use our wake-up call service.

Our service. The impressions.

Familistic surroundings. Ambience & hospitality.
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